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Cloudflare Waiting Room
A virtual waiting room to manage peak traffic.
Business and above
Cloudflare Waiting Room allows you to route excess users of your website to a customized waiting room, helping preserve customer experience and protect origin servers from being overwhelmed with requests.
Benefits
Waiting Room protects your origin server by preventing surges in legitimate traffic that may overload your origin.
Waiting Room also benefits your visitors by:
- Keeping your application online and preventing them from reaching error pages.
- Showing estimated wait times that are continuously updated.
- Opening up new spots more quickly by tracking dynamic inflow and outflow.
- Remembering each visitor's status to prevent someone from losing their place in line or having to re-queue if they leave your site.
- Appearing in your own branding and style, which enhances trust and lets you provide additional information as needed.
Features
Scheduled Event
Customize the behavior of a waiting room for a specific period of time.
Waiting Room Rules
Create rules to indicate specific traffic or areas of your site or application that you do not want a waiting room to apply to.
Waiting Room Analytics
Get insights into the traffic going through your waiting room.
Additional hostname and path coverage
Apply a single waiting room to multiple hostnames and paths within the same zone.
Related products
Cloudflare for SaaS
Cloudflare for SaaS allows you to extend the security and performance benefits of Cloudflare’s network to your customers via their own custom or vanity domains.
Rules
Cloudflare Rules allows you to make adjustments to requests and responses, configure Cloudflare settings, and trigger specific actions for matching requests.
SSL/TLS
Cloudflare SSL/TLS encrypts your web traffic to prevent data theft and other tampering.
Availability
The following customers have access to Cloudflare Waiting Room:
- Those qualified under Project Fair Shot ↗
- Customers on a Business or Enterprise plan
Access to certain features depends on a customer's plan type.
Prerequisites
- Cloudflare’s CDN is required to use the Waiting Room feature.
- Configure a proxied DNS record or a proxied load balancer for the waiting room’s hostname. A DNS record is not auto-configured after a waiting room is created.
- Visitors must enable cookies. Refer to Waiting Room cookies for information on how cookies are used in Cloudflare Waiting Room.